Jay Goldberg's new four module work readiness training program

Module	Book Cover	Book's web site	Book at Amazon (look inside feature*)
Workplace Basics		click here	click here
Workplace Skills		click here	click here
People Skills		click here	click here
Customer Service		click here	click here
* look inside feature takes time to be available on Amazon site, but when active will allow you to see portions of the book.

At the end of each book are two workplace scenarios where things go right and things go wrong. Venues using the books to teach work readiness and customer service have the option of signing up to have its participants take DTR Inc.'s online certification tests; or use the scenarios in the books as read and discuss exercises after teaching the material in the book, or use the scenarios to create your own tests. If you choose to enroll in DTR Inc.'s formal program, there are PowerPoint presentations you can use to support your lecture.  Contact the Jay Goldberg at book@DTRConsulting.BIZ, or leave a voice mail message with a return phone number at 206-350-1859 if you want more information about the formal program or have any questions.

DTR Inc.'s formal certification program requires participants to demonstrate some specific competencies to be eligible to sit for certification. 

This four module employee training program is ideal to be used in adult and community education programs, job related not for profit corporation programs, high schools, career schools, workforce development board programs, career center programs and by individual businesses for on-the-job training. 

The material is very business-centric with the goal of not only teaching workplace behaviors and skills, but improving employees' attitudes, and aligning employees' interests with businesses for which they work.